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Tax Time Scam Alert: Don't Let Scammers Steal Your Tax Refund

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Tax Time Scam Alert: Don't Let Scammers Steal Your Tax Refund

August 4, 2026
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Tax time is prime time for scammers.

The Australian Taxation Office (ATO) has issued new warnings about scammers impersonating the ATO and myGov to steal your login details, personal information and even your tax refund.

We’ve put these tips together so you can better protect yourself. We've also included examples of the latest scam emails reported to the ATO at the end of this article, so you know exactly what to look out for.

In this article

Latest scam to watch for

The ATO's latest warning is about a fake ATO appointment email.

The email claims you've booked a phone appointment with the ATO and asks you to open an attachment to view or reschedule the appointment. The attachment contains a fake myGov login page designed to steal your username, password and security codes.

Other recent scams include emails about:

  • Cryptocurrency declarations
  • Fake DocuSign tax documents
  • Tax refunds or compensation
  • New messages in your myGov inbox.

Remember: the ATO will never...

  • Email you an attachment containing a link to a myGov login page
  • Send an unsolicited SMS containing a login link
  • Ask for your myGov username, password or security codes by email or SMS
  • Ask you to provide personal information by replying to an email
  • Use DocuSign to release or finalise your tax refund

If you receive a message asking you to do any of these things, treat it as suspicious.

AI misinformation is also a growing risk

Not every piece of incorrect tax information is a scam.

The ATO is also warning Australians about AI-generated misinformation, which can appear in AI summaries, search results, websites and social media. Even if the information isn't intended to scam you, it may still be incorrect and could lead to costly tax mistakes.

Always verify tax information using official government sources or speak with a trusted tax professional before acting on it.

What should you do?

If you receive a suspicious email, SMS or phone call:

  • Don't reply or provide any personal information
  • Don't click links or open attachments
  • Don't scan QR codes
  • Do access myGov or ATO Online Services by typing the official website into your browser instead of using links in messages
  • If you're unsure, contact the ATO directly on 1800 008 540 to verify the communication

If you've already clicked a link, entered your details or sent money, contact the ATO immediately on 1800 008 540 and report the scam to ReportScams@ato.gov.au.

How ANNA can help

If you receive a message claiming to be from the ATO and you're unsure whether it's genuine, don't rush to act.

You can always check your tax obligations and ATO correspondence via your ATO online service account or contact our support team before responding. While we can't verify every message you receive, we're happy to help check whether an ATO request looks legitimate and point you in the right direction.

Stay vigilant

Scammers rely on urgency and fear. Taking a few moments to verify a message before clicking a link could save you from identity theft, financial loss and the stress of recovering your accounts. When in doubt, stop, verify, and only access ATO services through the official ATO or myGov websites.

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Disclaimer
This content is general information for small businesses. You can only use the document for your noncommercial purposes. In no event shall we be held liable for any claims arising due to, or dependencies on the accuracy and completeness of the content provided. ANNA does not provide personal or professional financial, accounting or tax advice and you should consult with external professionals for advice tailored to your situation prior to making any decisions.